The Town of Amherstburg has hired Forum Research, a professional market research firm to administer a “Citizen Satisfaction Survey.”
The town advises, via news release, the survey started last Tuesday and runs through May 2.
The phone survey is part of the Community Based Strategic Plan process with purpose of the survey being “to assess residents’ satisfaction with the quality of services offered by the town and will be used to provide direction in terms of future priorities.”
The town adds that its survey will be administered via Computer-Assisted-Telephone Interviewing (CATI) methodology amongst 300 randomly selected residents.
“To maintain randomness and ensure a statistically valid sample, not everyone in the community will be contacted. It should also be noted that eligible respondents must be 18 years of age or older,” the media release states.
To achieve high quality results, the town is encouraging residents to participate if selected but note that participation is completely voluntary. Residents contacted by Forum Research, expressing that they do not wish to participate in the survey will be placed on a “do not call” list and will not be contacted again.